Support

Need help with a BaseOrbit product? We're here for you.

Reach out directly

📧 Email Support

For product help, bug reports, or feedback:

support@baseorbit.ai

We typically respond within 24–48 hours.

💼 General Inquiries

For partnerships, press, or other questions:

hello@baseorbit.ai

Saravi Flow FAQ

What is Saravi Flow?
Saravi Flow is a personal life-tracking app with an AI companion called Saravi. It helps you track activities across multiple life areas, reflect on your days, and build meaningful practices — all in one place.
Is Saravi Flow free?
Yes. Saravi Flow is currently free during the beta period. We plan to introduce a premium tier in the future with extended features, but the core experience will always have a free option.
What languages does Saravi Flow support?
Saravi Flow supports Telugu and English. Telugu is built into the core — not machine-translated — so it feels natural. More Indian languages are planned.
How do I sign in?
Saravi Flow uses Google Sign-In. Tap "Sign in with Google" and use any Google account. On iOS native apps (coming soon), Sign in with Apple will also be available.
Is my data private?
Yes. Your data is stored securely in isolated, encrypted cloud storage linked to your account. We do not sell, share, or monetise your personal data. There are no third-party analytics or advertising trackers. See our Privacy Policy for full details.
How do I delete my account?
Open Saravi Flow → go to the YOU tab → scroll to the bottom → tap Delete Account. This permanently removes all your data from our servers. You can also request deletion by emailing support@baseorbit.ai.
Who is Saravi?
Saravi is your AI companion inside Saravi Flow. Saravi understands your context, remembers your priorities, and offers personalised guidance. You can interact via text or voice in Telugu or English.
Can I use Saravi Flow on my phone?
Yes. The web app works on any modern mobile browser. For the best experience on iOS, visit saravi-flow.web.app in Safari, tap the share button, and select "Add to Home Screen." Native iOS and Android apps are coming soon.
I found a bug. How do I report it?
Email support@baseorbit.ai with a description of the issue, your device/browser, and screenshots if possible. We review every report.
Does Saravi Flow provide medical or mental health advice?
No. Saravi Flow is a personal self-tracking tool. It is not a replacement for professional medical, mental health, or financial advice. If you are in crisis, please contact local emergency services or a helpline. The app includes safety features that surface relevant resources when needed.

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